Kalo Grey Velvet Swivel Lounge Chair

• Orders for this product are processed Monday through Friday, excluding UK public holidays.
• Standard & small parcel items: Orders are dispatched within the same day to up to 3 business days after processing.
• Furniture & oversized items requiring two-man delivery: Orders are dispatched within 2 to 5 business days after processing.

Please note that processing times are separate from dispatch and transit times.

We deliver this item throughout the United Kingdom mainland only, which generally takes 2-4 days after being dispatched.

If you change your mind

We offer refunds and exchanges for this item within 14 days of you receiving your order.

When you return your unwanted items, the original delivery fee is non-refundable and will be deducted from your refund.

Faulty or Damaged Items

We strive to ensure that all orders arrive in perfect condition; however, if your product is faulty or damaged, you can return this to us.

We have 2 options:

• We can offer you a replacement or exchange
• We can offer you a full refund

Is there a charge for returning faulty or damaged items?

No, you will be offered a full refund on faulty or damaged items, including the delivery fee and collection fee when returning the item(s).

Returning this item

Once we have accepted the return of this item, It must be in a resellable condition, having not been used or assembled.

Please package the item in the original boxes, or in a comparable manner if the original boxes are not available. This will ensure that your returned items arrive at our warehouse in the same resellable condition.