All mirrors are pre-fitted with 2 or 4 D-hooks on the back of the frame (depending on weight)

These will be positioned both landscape and portrait to allow hanging either way.

These are to be hung directly from screws in the wall equidistant to the centre of the D-Rings. DO NOT USE STRING, WIRE or CHAIN. (screws and wall plugs are not supplied)

Mirrors are usually delivered within 3-6 working days, although on occasion this may be slightly longer.

Delivery times are based on your specific location. If you would like to know what day/s of the week your delivery should be before ordering, please feel free to contact us with your postcode.

Orders received on Saturdays, Sundays or public holidays will be processed the next working day.

Fragilistics deliver to every UK postcode at least once a week, but we are unable to deliver to the following postcodes and areas due to costs and fragility of these products (PA20 to PA78), (IV4,6,14), (IV15 to IV29), (IV33,34,35), (IV37 to IV63), (KW, HS, ZE, IM, JE, GY), (PH36 to PH44), (PO30 to PO36), (KA27 and KA28), (TR21 to TR25) (Northern and Southern Ireland)

How you will be Updated on your Delivery

Upon placing your order, you will receive a confirmation e-mail and be notified of the expected delivery day(s)

Fragilistics will confirm your delivery day via text, providing you have supplied your mobile number, and e-mail the day before the delivery is due and on the day of delivery will send an estimated time window at which point you will be able to track the order.

When placing your order, please ensure that you have included the full delivery address details, including an accurate postcode, mobile phone number and an up to date e-mail address.

These are needed as you will be notified of delivery times via text and e-mail.

*If the delivery fails due to failure to provide these details, a £25 redelivery charge will unfortunately be required.

If the order is then cancelled a £25 pound failed delivery charge will be taken from the refund.

If you are not going to be present to accept the delivery and you wish the goods to be left unattended, please leave a message with your order or a signed note in a secure place to this effect.

Damaged Mirrors:

Please inspect your mirror/s as soon as possible after receipt and contact us within 7 days if there is any damage found.

We will ask for photo confirmation of any damage and once confirmed will arrange for the mirror to be picked up by Fragilistics. If we have further stock, a replacement will be dispatched as soon as possible, otherwise a full refund will be given.

Cancellations:

If you change your mind before the item has been dispatched, we are happy to cancel your order and action a full refund.

If your mirror has already been dispatched or delivered, when you decide that you no longer require it, we are happy to accept a return. However, there is a £25 charge to cover the cost of the return delivery.