Citronella Glass Candle

We aim to process and send out this item within 24 hours (on weekdays only). However at times, due to unforeseen circumstances, there may be slight delays.

Target delivery time once your order has been dispatched is 3-4 business days.

Damaged or Faulty Items:

Please make us aware of any damaged or faulty Items within 7 days of delivery.

If Items arrive damaged or faulty, we will offer the following options:

• A full refund or reduction in price.
• Replacement part(s) / full order replacement (within the first 30 days after delivery)

Missing Parts:

In the unlikely event that there are any parts missing (or damaged), we will endeavour to get hold of replacement parts for you.

Order Cancellations: 

Order cancellations are possible if requested shortly after the order payment is made (typically up to 2 hours) but cannot be guaranteed if the order is already picked and packed.

Return Costs:

For any damaged or faulty products, return delivery will be free of charge.

Delivery costs for products returned due to change of mind will be the responsibility of the customer.

Due to the wide range of products we stock, this will be based on the product/s in question.

*Please note that this information applies to this product and may differ from other products that we stock.