Delivery Methods

We offer the following shipping methods for these products:

1. Standard Shipping: Estimated delivery within 2-4 business days.
2. Express Shipping: Guaranteed delivery within 1-2 business days.

Please note that the delivery times are estimates and may vary based on your location, shipping carrier, and other factors.

Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated based on the Price of your order and the shipping method selected. You can view the shipping costs at checkout before completing your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your order by clicking on the provided link or by visiting the carrier's website.

Undeliverable Packages

If a package is undeliverable for any reason, we will attempt to contact you to resolve the issue. If we are unable to reach you, the order will be canceled, and a refund will be issued, excluding shipping charges.

Shipping Delays

While we make every effort to ensure timely deliveries, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues. We appreciate your understanding in such situations.

Returns and Exchanges

1. 15-Day Return Policy: You have 15 days from the date of purchase to return an item for a refund or exchange.
2. Items Eligible for Return: The item must be in its original condition, unused, and in the same packaging.

Refund Process

1. Inspection: Upon receiving your return, we will inspect the item to ensure it meets the return eligibility criteria.
2. Refund or Exchange: If the return is approved, we will process a refund to your original method of payment. Alternatively, you can opt for an exchange.
3. Processing Time: Please allow 3 to 5 business days for the refund to be processed. The processing time may vary depending on your payment method.

Return Shipping Costs

1. Defective or Incorrect Items: If the return is a result of our error (defective item or incorrect order), we will cover the return shipping costs.
2. Change of Mind: If the return is due to a change of mind, you are responsible for the return shipping costs plus original shipping will not be refunded.

Damaged or Lost Items

1. Damaged Items: If your item arrives damaged, please contact us immediately. Provide photos of the damaged item and packaging, and we will arrange for a replacement or refund.
2. Lost Items: If your item is lost in transit, please contact the shipping carrier to initiate a claim. We will assist in the process and work towards a resolution.